Questions & Answers

Grafimedia FAQ

Frequently Asked Questions (FAQ) are listed questions and answers, that are commonly asked in Healt IT context, focus to particular topics of Healthcare Industry.


[ultimate-faqs ]




How safe is SaaS?

Data ownership: In terms of data ownership, clients must make clear that there’s a clause in the agreement that states unequivocally  who is the main data owner. Most of the times SaaS vendors will permit you to export your data and back it up locally any time you wish.

 Data safety: Security is the most important factor to take under consideration when allowing an outsource partner to maintain your sensitive data. However, with the practice of online banking and online payroll systems, major security issues have build strict security & safety parametres. SaaS vendors are able to invest in security, backups and maintenance more and beyond any small to medium enterprise. Based on that, a web-based system has stronger on going security measures in action than an on-premise system.


Online and Offline connection: SaaS basically relies on a valid Internet connection. Many of SaaS vendors have pre-build  “offline” functionality that permits users to keep working even after in the event that Internet goes down. At the moment the internet connection is available again, all new data is synced to the system.

Read more: 10 reasons why SaaS is good for business


What is eHealth and mHealth?

eHealth or e-health is a recent (estimate back to 1999) term for healthcare practice that involves all kind of digital and electronic processes, communications, files, records, tests and remote support. We could position it next to health informatics as that covers all aspects of health electronic/digital processes. But in all cases when we refer to eHealth, the use of Internet is required.

During the last decade healthcare practice has become more familiar with the use and benefits of eHealth. New areas and features have already been added with the extended use of mobile devices transforming the channel of communication between doctors-to-doctors or doctors-to-patients, referred to as m-health or mHealth.

The last  years have proved that eHealth & mHealth are not only part of our lives but also an inevitable step if our world wants to save lives more effectively without having any restrictions due to isolated locations or severe weather conditions.

For further information or if you wish to analyse your case and offer you a service tailored exact to your needs, contact us at


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